New Six Camera Failed After A Few Minutes Of Use

 
#1

I just got a new Brookstone SIX. After assembly, I was starting to use it, and the camera suddenly stopped working with this error:

Code:




Attempting connection on 192.168.0.3:23
Connected to 192.168.0.3:23
EZ-B reports EZ-B v4 OS
Welcome to EZ-B v4 Beta!
EZ-B v4 ID: 59-54-0-0-47-255-60-58-57-38-38-38
Setting battery monitor voltage: 7
Setting battery protection: True
Setting i2c rate: 100000
Connected
Object Recognition Initialized.
Object Recognition Initialized.
Camera Initialized: EZB://192.168.0.3 @ 320x240
EZ-B v4 Camera Error: System.IO.IOException: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
--- End of inner exception stack trace ---
at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at EZ_B.EZBv4Video.WQgw7vd1aI(Object )
Camera Disabled



I am connected in client mode, thus the IP of 192.168.0.3

There are no lights on the camera.

I swapped in the camera from my Adventurebot, and it works fine, so it is not the EZ-B.
The camera also does not work on the Adventurebot or a "naked" EZ-B.

I opened the case and confirmed that the two boards are well connected and the cable is well connected.

I think this is a warranty issue, my only question is whether I need to go through Brookstone or EZ-B since I got the SIX from Brookstone.

(note, there were three other QA issues. There was no 20 amp fuse installed in the body - luckily I had spares, one of the servos was 90 degrees off calibration - My experience with previous purchases is that they can be a few degrees off, but I have never seen one so far off, and finally, there was no protective plastic over the camera lens. It almost seems like it might have been a return, but the box was still sealed with the factory tape, and everything was perfectly placed in the box).

Alan

#2

Wow - you sure got a dud! Sorry to hear that. There is no plastic cover on the lens of the rev 1 camera. You can go to brookstone for the replacement and get right away. If you want to deal with us, it requires shipping to us. Otherwise, you can get direct support from brookstone.

#3

Thanks DJ. I'll go to Brookstone this weekend. In the meantime, I have a spare camera from my developer kit I'll swap into the case.

Alan

#4

I had a minor quality control blip as well. My Dev Kit was missing the black wheels that attach on the servos. Not a major problem but might be something to look into.

#5

Wow, I'd better check out my six I received from Brookstone last week.

#6

I just received my SIX from Brookstone today, everything is working okay.

#7

I am sure the vast majority of them are fine. I have said before that the number of out of box failures of EZ-B products is incredibly low for small electronics. Since you have to post a thread to make a warranty claim, we have heard about virtually every failure here on the forum, and compared to the thousands and thousands of EZ-B's sold the failure rate os miniscule.

Alan

#8

nearly 20,000 - with a less than 1% failure Smile

#9

Yep, the one I ordered from Brookstone works just fine. Though seeing as how Alan's failed but worked for a while, I think I'll let mine run for a while just to burn it in to be sure. Ordered one for someone else too but don't know about that one yet.

I think I'll order another one and make it as a Galapagos Bot instead. Much cheaper than getting a Galapagos Bot as such. Plus I'll have several extra lever servos left over. That $200 deal just just too good not to get another. Not to mention the BOGO on servos and sensors. Stocked up on everything and then some with that sale. I can be a robot building fool now (as opposed to being just a fool).

Speaking of the Galapagos Bot, I recall a video showing off that bot I saw sometime back. I found the thread which contained the link to it, but it's gone. Anyone know anywhere else it would found be these days? It showed such fluid motions. I know about the short one that is on some guy's Facebook site. That's not it.

#10

@WBS, click on the Robot AppStore link from the top menu. Scroll down and locate the galopaososos bot and press the WATCH button.

Here's the video from that link for the app