Battery Not Charging

 
#1

Hello,

I keep getting the battery is low message and when I try to charge it, it takes about 20 seconds to charge and I get a green light on the charger saying its ready. As I Turn it back on it starts with the "my battery is low again. I should also mention that the ez robot is right out of the box brand new. Double checked the Battery Care & Charging Video https://www.ez-robot.com/Tutorials/Lesson/26, and Read the FAQ https://www.ez-robot.com/Tutorials/FAQ.aspx and I haven't found a solution.

It should also be noted that we are using LiPo Battery Balancer Charger which only has 2 LEDs and not three. Maybe I'm looking in the wrong place.

Checking the EZ-Builder windows app and looking for the bettery voltage, I might be reading it wrong but is says "EZ-B voltage is 0.432592608". Which I assume means its toast. Any ideas?

Thanks

#2

Hi there @ScienceNorth, if you see Battery Care & Charging, there are different versions of battery chargers- pretty sure you have a Version 3! Please Contact Us to see about getting a replacement battery. Smile

#3

I am an I.T in an online store that sells dog supplies such as life jacket, training collars, crate and many moreThis was helpful, I have the same problem with the batteries not charging. Thanks for the information. Winky

#4

@DianaWelz That's awesome! Thank you for the feedback! Grin

#5

chelsea

the batt charger verz 2,shows 3 red led flaching when a batt is dead.
does verz 1 do something similar ?

#6

it would be good to have some device to check your batteries.i had a six body where the batt was swollen.good that i saw it.the lid from the batt case was bended,supose i didn saw this and i charge the batt.not good .with the verz 2,
you can test your batt.

#7

If the battery does not charge, or hold a charge properly, then you can be pretty sure that it is dying, or may be dead- don't need a light to tell you that! Smile

Maintaining proper battery usage and charging practices will prolong the life of your battery, and will make sure that you are being safe as well- which is the most important!