#1

Is there a US authorized retailer that sells the new HDD servos.

#2

I mailed Robotshop about stocking the HDD servo, here in the UK/Europe, also in the US, and said they would have them in stock in 2 weeks, but that was about 6 weeks ago, and still don't have them, only seems to have the old ones on there website?

#3

Roboshop Canada have them already.

#4

Giles,
I can't see them on their website, even if I switch to the Canadian site, all I see is the: EzRobot Heavy Duty ServoProduct Code : RB-Ezr-17 which if I'm not mistaken is the older HD EZ-Robot servo?

Cheers,
Chris.

#5

Trying to get them from US retailer to reduce shipping costs.

#6

Our dollar is 0.75 to the US atm, every time i buy a robot from the USA, even if its $25...end the end its a $100 robot once you factor everything in.

I think we what we spend on robots, etc shipping is totally irrelevant.

Best thing with shipping is its very fast even to here, and when you want to build, you want the main parts you need as soon as possible, especially for me seeing as i'm about to start my first build, they can't get here fast enough.

All i know is, after showing people what i have in mind i have a few robots to build now, so next order will have to be bulk to save on shipping haha...oops there i went and did it. Grin

#7

After what ive seen trying to find ez-robot products here..i think ez-robot could do with a much better australian supplier that caters for everything.

Sounds like the USA could do with the same?

#8

RoboShop canadian supplier is delivring HDD servo even if the part # and image show HD servo.
I have receive in my last 2 orders HDD ezrobot servo

#9

Ez-Robot does not have a re-seller in the US that consistently stocks all their existing models and parts. I can't find anyone with consistent stock of items in the US. The existing ones need to increase stock. promote, fast ship and sell Ez-Robot products and parts. From what I hear several of you are having the same problem.

I just ordered over $100.00 of EZ-Robot parts and had to pay $26.00 for freight. I would of had to pay the same amount if I ordered a $9.00 part. I also have to wait three weeks for arrival of my parts. Your retailers could even charge a little more in the US and everyone would buy their items here. It would still save money and ship time on each order.

I really hope they find new retailers or require better service of the ones they have. Even Ez-Robot could sell and stock them on Amazon to make things better. It would be a great improvement over the existing system.

Even I could sell them on Amazon Prime and have Amazon ship them.

I really like Ez-Robot, its people, products and software. I just wish they were as readily available in the US as their other competitors.

#10

@Ellis, $26.00? What would you consider a fair shipping price that you could live with? A small flat rate USPS Priority package ships for about $10. However you're still paying $10 to ship that $9 part.

I just checked; a $15 USD EZ Robot HDD servo bought through USA RobotShop can be shipped as cheap as $3 USD (Mail Innovations. That would probably be a very long shipping time). UPS ground is $9 USD.

So what's the answer? Push RobotShop to carry more stock? Keep sending emails and bug them. LOL. Winky Sadly it's expensive for business to carry too much stock. Some just wont do it. They base their stock levels solely on demand and nothing else.